Privacy Policy
This policy explains what information we collect, why we use it and the choices available to you when shopping with Luxe Watch.pk.
Last updated: 4 September 2026Information we collect
We may collect your name, email address, phone and WhatsApp number, delivery address, order details, support messages and custom product request information.
We also receive basic device and usage information needed to operate, protect and improve the website.
How we use information
We use customer information to process orders, arrange delivery, respond to support requests, prevent misuse, improve our services and send marketing updates only where permitted.
Payments and delivery
We accept full advance payment and Cash on Delivery with a mandatory 20% advance. We may share the minimum information required with delivery and fulfilment partners to complete your order.
Storage and security
We use reasonable technical and organisational safeguards. No online service is completely risk-free, so customers should never share passwords, card PINs or verification codes through chat or forms.
Cookies and local storage
The website may use cookies or browser storage for your cart, wishlist, account preview and preferences. You can clear this data through your browser settings.
Your choices and rights
You may ask to access, correct or delete personal information associated with your customer request, subject to legal and operational record-keeping requirements.
Contact us
For privacy questions or requests, email privacy@luxawatch.pk or use our Contact Us page.